Hard Facilities Management (Hard FM)
We Care. We Can. We Do.
At Quality Trusted Solutions (QTS), we excel in providing hard facilities management services. Our experienced team of professionals is committed to delivering innovative maintenance models that meet the unique needs of each client. By blending skilled in-house staff with tiered specialist contractors, our hybrid in-house FM model offers unmatched flexibility. This allows us to adjust how contracts are grouped and awarded, ensuring optimal service delivery.
Experienced Service Specialists
We pride ourselves on our professionalism and our ability to establish specific Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) with our clients. This ensures that the required level of service is consistently met. Moreover, we actively promote continuous improvement throughout the duration of our contracts, guaranteeing that our clients receive the highest standard of service.
Our Hard FM team offers a comprehensive range of services designed to support the efficient and effective management of your facilities.
Key Services
- Support with the delivery of statutory and mandatory Planned Preventative Maintenance (PPM): Ensuring all necessary maintenance tasks are completed on schedule to keep your facilities compliant and operational.
- Reactive and remedial works maintenance: Addressing any unexpected issues promptly to minimise disruption and maintain a safe environment.
- Pro-active maintenance and lifecycle works: Implementing strategies to extend the lifespan of your assets and prevent potential problems before they arise.
- Troubleshooting: Identifying and resolving issues quickly and efficiently
- Implementation of an In-House Maintenance Model
- Compliance: Ensuring all aspects of your facilities meet relevant regulations and standards.
- Contractor procurement advice and support: Providing expert guidance on selecting and managing contractors to ensure the best results.
By choosing QTS for your Hard Facilities Management services, you are partnering with a team that are highly skilled, professional and deeply committed to delivering exceptional results. We will support you to maintain and operate your building systems to the highest standards.
Pippa Nightingale MBE – Former Chief Nurse – Chelsea & Westminster NHS Foundation Trust said:
"QTS have always been very responsive and go the extra mile to provide a reliable and well-run service; nothing is too much trouble, often in difficult circumstances.”
