Specialist Estates
and Facilities Management Services

We Care. We Can. We Do.

Quality Trusted Solutions (QTS) are a wholly-owned subsidiary of Central and North West London NHS Foundation Trust (CNWL). Formally CNWL's in-house Estates and Facilities department and following incorporation as a Limited Liability Partnership (LLP), QTS offer a comprehensive range of public sector services including Estates and Facilities management to our external clients.

Our track record for delivering high-quality operational and strategic propositions is reflected in the positive reputationthat QTS has developed within the industry.

A close-up of two hands shaking, one in a dark suit and the other in a textured jacket, symbolizing a professional partnership or agreement.

Team Expertise

Our team at Quality Trusted Solutions comprises of experienced professionals in NHS and public sector services, estate and project management, facilities maintenance, transport and digital solutions. Our experts bring a wealth of knowledge and industry experience to the table, ensuring that we deliver high-quality services and innovative solutions. Each team member is dedicated to delivering exceptional service to our clients.

Our Values

At Quality Trusted Solutions, our core values are the foundation of everything we do. We pride ourselves on providing high-quality public-sector services with exceptional communication, integrity, and innovation. We are client centric and dedicated to transparency, and accountability in all our interactions with clients, partners, and stakeholders. Our commitment to our staff teams ensures that the QTS heart for excellence and ethical business practices ensure that we provide a reliable and high-quality services every time.

Community Engagement

Quality Trusted Solutions is committed to corporate social responsibility (CSR) and community engagement. We actively participate in local initiatives, charitable activities, and sustainability efforts. Our contributions to the community include volunteering and fundraising. We believe in giving back to the communities we serve, making a positive impact beyond our business operations.

We are proud members of several relevant industry and professional organisations alongside having ISO 9001 Certification in Quality Management. These enable us to stay abreast of industry trends, best practices and regulatory changes. With these resources, networks, and expertise, we enhance the quality and value of our services, and are able to provide high quality facilities management across the UK.

artworks displayed on a wall in a corridor with a door in the background

Two male chefs collaborating in a bright kitchen, preparing ingredients with professional cooking tools.

Our Approach

We adopt a client-centric approach to service delivery, focusing on understanding each client's unique needs, goals, and challenges. Our collaborative and consultative process involves close communication, active listening, transparency and solutions that address client requirements effectively. This approach means that we can meet and exceed our clients' expectations, providing them with the best possible outcomes.